1w Terms and Conditions for European Players

These Terms and Conditions set the contractual framework between the registered player and the betting site. The document covers account registration, deposits, mandatory wagering, bonuses, withdrawals, applicable limits, and error correction. Each area follows defined rules, including specific multipliers, transaction thresholds, and processing timeframes. Individual sections further detail the exact requirements for each topic. Players must read all sections before placing bets or claiming any rewards.

General Terms of Use

These Terms and Conditions set out the rules that apply to all registered players on the 1w website. Read each point before placing any bets.

• Scope. The Terms and Conditions govern all registered player accounts and all activity on them;
• Application. All registered players are bound by these terms from the moment of registration;
• Hierarchy. General terms take precedence over promotional terms in all cases;
• Promotion rules. Each promotion carries separate, dedicated conditions that players must read independently.

Account Registration and Player Eligibility

Each account creation step carries specific obligations. The points below cover the key rules every player must understand before placing bets or requesting a withdrawal.

• Unique account: Each player must hold only one account per brand;
• Account creation: Registration must be complete before any wagering activity begins;
• Eligibility criteria: Players must meet the minimum age requirement set by the relevant licence;
• Verification before withdrawal: Identity confirmation is required before the first withdrawal request, which adds 24–72 hours to processing;
• Self-exclusion across brands: A self-exclusion request can extend to all brands within the same group, and removal requires the player to provide a written explanation with supporting evidence;
• Miscredited bonuses and winnings: Any bonuses or winnings credited to an account in error remain the property of the site and are subject to deduction from the account balance.

Sports Betting Rules and Conditions

This section governs all bets placed on sporting events. Only settled bets – both wins and losses – count towards deposit wagering and rollover totals. Cancelled or refunded bets do not contribute. Subsections below detail deposits, rollover rules, bonus structures, and game contribution percentages, with exact conditions for each category listed separately.

Deposits, Wagering of Deposits, and Rollover

Deposit rules, rollover thresholds, and withdrawal conditions form a distinct part of the Terms and Conditions. The points below outline the key obligations tied to deposited funds.

• Minimum deposit threshold: Accepted deposits start from €5, with some accounts requiring €10;
• Mandatory rollover: Each deposit must be wagered a set number of times before withdrawal – common requirements are 3x or 10x;
• Rollover example: A 10x rollover on a €500 deposit requires €5,000 in total settled bet volume;
• Settled bets only: Only fully resolved bets, whether won or lost, count toward the rollover total;
• Excluded activity: Cancelled or refunded bets do not contribute to deposit wagering progress;
• Linked methods: The withdrawal method must match the original deposit method used;
• Withdrawal block: Funds remain locked until the full rollover amount is met.

Bonus Structure, Activation, and Wagering

Bonuses follow a defined sequence of steps before any funds transfer to a withdrawable balance. Each step below outlines a distinct action a player takes or a rule that applies.

1. Credit the bonus. Receive the bonus to the account balance after meeting the stated deposit threshold;
2. Activate the offer. Opt in to the promotion through the promotions section before placing any bets;
3. Check the multiplier. Note the wagering multiplier, which ranges from 10x to 50x on the bonus amount or the deposit-plus-bonus total;
4. Track locked funds. Understand that bonus funds and all bonus-generated winnings stay locked until the full wagering requirement is met;
5. Complete the playthrough. Place the required total in bets to satisfy the multiplier;
6. Forfeit carefully. Opting out of an active bonus removes all associated winnings immediately.

Game Contribution Percentages and Playthrough

Each game type carries a fixed contribution rate toward the total wagering requirement, which determines how fast a player converts bonus funds into withdrawable cash.

Time Limits on Bonuses and Promotions

Validity periods define how long a player has to use and complete a bonus. The rules below cover standard durations, deadlines, and where to locate promotion-specific details.

• Standard validity windows: bonuses are active for 7 or 14 days after activation;
• Wagering deadlines: all wagering requirements must be completed before the validity period ends;
• Higher multipliers: offers with larger multipliers carry shorter completion windows than standard ones;
• Promotion-specific terms: exact time limits appear in the dedicated promotions section of the Terms and Conditions.

Free Bets and No-Deposit Offers

No-deposit free bets follow a fixed set of rules. Each token carries a stated face value, and the stake itself is not returned after settlement. Check these key points before claiming any offer:

• Face value. Accept the free bet token at its listed fixed value, for example €10;
• Winnings calculation. Multiply the face value by the displayed odds to get the return amount;
• Withdrawal cap. Request only the net winnings, not the original stake;
• First deposit. Complete one real-money deposit before submitting any withdrawal request;
• Verification. Submit all identity documents and pass account checks before withdrawing;
• Expiry. Use the free bet token within the stated number of days or it becomes void.

Referral Bonuses and Qualifying Bets

Refer-a-friend rewards come with a defined set of conditions. Each requirement below applies to both the referrer and the referred account.

• Minimum first deposit: the referred player must deposit at least €5 to €10;
• Qualifying bet definition: one settled bet at minimum 1x rollover counts as a qualifying bet;
• Reward credit timing: the referrer receives the reward only after the referred player completes the deposit and qualifying bet;
• Bonus wagering: the referral reward itself carries its own wagering multiplier;
• Geographical and brand limits: the scheme applies to specific jurisdictions and individual brands only.

Treatment of Errors and Voided Payouts

Technical faults, human errors, and paytable mistakes all fall under dedicated correction rules. Check each point below to understand how the site handles adjustments to credited amounts.

• Identify the error type. Confirm whether the issue stems from a technical fault, a human error, or a paytable miscalculation;
• Adjust miscredited amounts. Remove or correct any bonus or winnings credited incorrectly to the account balance;
• Exclude cancelled bets. Remove all cancelled bets from any active wagering progress totals;
• Recalculate mixed wagers. Redistribute winnings proportionally between bonus funds and real-money components;
• Apply corrected payout values. Void or alter any payout that reflects an erroneous calculation.

Payment and Transaction Policies

This section covers financial operations available to registered players. It outlines deposit options, minimum and maximum withdrawal thresholds, and transaction processing times. Players must use the same payment method for withdrawals as the one used for the original deposit, where this remains possible.

Cash-Out Caps, Payout Speed, and Identity Confirmation Steps

The details below cover the key figures a player needs before requesting a cash-out, including transaction thresholds, payout timelines by payment type, and the identity confirmation step required on a first withdrawal.

Responsible Gambling Standards

The subsections below cover self-exclusion, cooling-off options, and player-controlled financial and time limits. Each tool exists to support responsible gambling and gives players direct control over their own activity and spending boundaries.

Self-Exclusion and Cooling-Off

Two distinct responsible gambling tools exist for players who want a break from betting activity. Each tool serves a different purpose and operates under separate conditions.

• Cooling-off: A short, configurable restriction period chosen by the player, typically ranging from 24 hours to 30 days;
• Self-exclusion: A longer or indefinite block, with standard durations of 90, 180, or 365 days, or a permanent option;
• Activation speed: Both tools take effect immediately after the player confirms the request;
• Cross-brand exclusion: Problem gambling indicators can trigger extended exclusion across all brands operated under the same licence;
• Balance access: A player retains full access to withdraw any remaining balance held in the account throughout the entire exclusion period.

Deposit, Wagering, Loss, and Time Limits

There are five configurable responsible gambling tools available at all times. Each one gives players direct control over their activity. Players can tighten or adjust any of these tools at any point.

• Deposit limits. Set a cap on the total funds added daily, weekly, or monthly;
• Wagering caps. Restrict the total stakes placed within a chosen timeframe;
• Loss limits. Define the maximum amount lost across daily, weekly, or monthly periods;
• Time limits. Cap the total duration of play within a set daily, weekly, or monthly window;
• Per-session limits. Restrict the length of each individual continuous play session.

All five tools remain accessible at all times, and players can customise each one to match their personal preferences at any point without restriction.

Anti-Money Laundering Requirements

Anti-money laundering rules require the site to run checks on payment methods, the source of funds, and transaction patterns. These checks apply to all accounts and transactions. Verification steps tied to AML compliance can affect the speed of deposit and withdrawal processing. Additional documentation requests remain part of standard procedure. Completing these checks protects both the player and the site from financial misconduct and helps maintain a secure and compliant environment for all transactions.

Privacy and Personal Data Protection

Collected personal data serves specific purposes under applicable privacy laws. The points below outline how that data is handled.

• Data is collected for account management and player identity verification;
• Records support responsible gambling assessments and AML compliance checks;
• All stored data is held under secure technical and organisational measures;
• Payment providers receive relevant data to process transactions;
• Regulatory bodies receive data disclosures as required by applicable law.

Account and Website Security

Players hold responsibility for keeping login credentials private and protected at all times. These steps outline the key actions required to protect an account.

• Secure login details. Keep passwords and usernames strictly private and never share them with another person;
• Set a strong password. Use a unique combination of letters, numbers, and symbols for each account;
• Activate two-factor authentication. Enable this feature from account settings wherever it is available;
• Report unusual activity. Contact support immediately upon noticing any suspicious access, as unusual behaviour triggers a security review that can affect account access and payment processing.